After-sale service
1. Arrange on-site engineers for supervising installation, arrange commissioning training for
free, and train operators in safety and technology aspects.
2. Establish the service file management system, follow up and communicate with users in time,
pay a return visit by e-mail at least once a month, and monitor customer' start up, maintenance
and management.
3. If customer has any problem, our company has a service mailbox: zzinfo@zozen.com We are ready
for visitors to contact us in 24 hours every day, no rest during holidays.
4. Warranty period: the warranty period shall be 12 months after the equipment is put into
operation.
5. After the warranty period, our equipment is with product lifetime service; Only travel
expenses and salary is charged for maintaining cost.
